Privacy policy

Last updated: December 20, 2025

At Aier Baby, we are committed to maintaining the highest standards of privacy and security for every customer. Protecting your personal information is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and device-related data when you interact with our website or services.

By accessing or using our website, you expressly acknowledge that you have read, understood, and agree to the terms of this Privacy Policy, our Payment Policy, and other applicable terms and conditions. If you do not agree with any part of this policy, please discontinue using the website. This Privacy Policy forms an integral part of the Terms & Conditions.

Please note: Our Privacy Policy may be updated periodically without prior notice. We encourage you to review this page regularly to stay informed about any changes.

1. Information We Collect

A. Device Information

When you visit the Aier Baby website, we automatically collect certain information about your device, including:

  • Web browser version

  • IP address

  • Time zone

  • Cookie identifiers

  • Pages or products you view

  • Search queries

  • Website interaction data (clicks, navigation, time spent)

Purpose of Collection:

  • To load our website accurately on your device

  • To analyze site usage and improve performance

  • To enhance customer experience

Source of Collection:
Automatically via cookies, log files, web beacons, tags, and pixels.

Disclosure (Business Purpose):
This information may be shared with trusted partners such as our e-commerce platform provider, Shopify.

B. Personally Identifiable Information (PII)

Aier Baby collects and stores only the essential personal information required to serve you efficiently. This may include:

  • Name

  • Address

  • Phone number

  • Email address

  • Date of birth (if provided)

  • Purchase details

  • Language preferences

  • Device information (as noted above)

Why We Collect This Information:

  • To process orders and returns

  • To provide customer service

  • To communicate important updates

  • To improve product offerings

We do not sell, lease, or distribute your personal information to third parties.

Additionally, we may collect aggregated behavioral data such as:

  • Referring URL

  • Destination URL

  • Demographics, interests, browsing pattern

This helps us understand customer needs and refine our products and services.

2. Payment Information

Aier Baby does not store or collect your credit card, debit card, UPI, or banking details.
All payment information is processed directly by secure third-party payment gateways and transmitted to the bank or payment network.

3. Consent to Electronic Communication

By using our website, you consent to receiving:

  • Notices

  • Agreements

  • Disclosures

  • Updates
    from us electronically via:

  • Email

  • SMS

  • WhatsApp

  • Website notifications

These electronic notices satisfy any legal requirement for written communication.

To withdraw consent, you may email us at support@aierbaby.com. Please note that discontinuing consent may limit our ability to provide you with certain services.

This consent is separate from your subscription to marketing communications, which you can opt out of at any time.

4. Choice / Opt-Out

You may opt out of receiving non-essential marketing or promotional communications.
To unsubscribe, follow the instructions provided in our emails or contact customer support.

Transactional communications related to orders will still be sent as needed.

5. Our Rights

Aier Baby reserves the right to:

  • Monitor sections of the website for security or legal reasons

  • Disclose content or communications where required by law

  • Suspend or terminate access if user behavior violates policies

  • Refuse service if resale or misuse of products is suspected

  • Limit quantities of products ordered to protect business interests

We may also investigate and take action against any content that is unlawful, harmful, or violative of our terms.

6. Your Consent

By using the Aier Baby website and submitting your information, you provide consent to the collection, storage, and use of your data as described in this Privacy Policy.

If any information is inaccurate or incomplete, you may request correction by contacting us at:
support@aierbaby.com

We will promptly update our records.

7. Products and Services for Personal Use

All products, services, and samples on the Aier Baby website are intended for personal use only.
Resale or redistribution is not permitted without written approval.

We reserve the right to:

  • Cancel or reduce order quantities

  • Deny purchase requests that appear to be for resale

8. Accuracy of Information

Aier Baby strives to maintain transparency and accuracy in all product descriptions and content.
However, occasional errors or inaccuracies may occur.
We do not warrant that all information—including product details, colors, pricing, or availability—is always accurate, complete, or error-free.

For any product-related concerns, please contact our customer support team.

Contact Us

If you have questions about this Privacy Policy or would like to request data correction or deletion, please contact:

📩 Email: support@aierbaby.com
🌐 Website: www.aierbaby.com